Privacy Policy

Last updated: 14/04/2021

Best Companies Live Event

Date: 21st May 2021

The world’s largest employee engagement event and you are invited!

Celebrating and recognising the UKs Best Companies to work for and providing a platform for meaningful discussion and debate on employee engagement.

Best Companies Live is a free event, open to all.

We care about ensuring we are transparent and fair in how we use personal data. This privacy notice explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

Unless otherwise stated, Best Companies is the Data Controller of any personal data it receives. Our purpose for collecting personal data is to facilitate the Best Companies Live event and provide you with the event experience before, during and post event.

We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. This privacy notice is currently only available in English. In the event non-English translations of this privacy notice are provided, it is done so for convenience only. In the event of conflict between translations, the English version shall always take precedence.

Any questions you may have about this notice or your individual rights, you may contact the Data Protection Officer by email, [email protected] or write to Best Companies, Rackery Lane, Llay, Wrexham, Wales, LL12 0PB.

1. Who are Best Companies?

We are Best Companies; the workplace engagement people. Our primary purpose is to help make the world a better workplace. Employees that are truly engaged, are happier, more productive and more invested in an organisation’s success.

The Best Companies Accreditation and Best Companies to Work for Lists uses our academically developed methodology. Our unique system looks for patterns, connections and correlations between employee responses, through our bHeard Survey, thus ensuring those that make a list or achieve a Best Companies Accreditation are truly worthy of being branded a ‘Best Company’. Accreditation tells your clients, partners, investors and employees that your organisation understands the importance of workplace engagement and genuinely values its people.

Please visit our website at to find out more.

2. Best Companies Live Event

The world’s largest employee engagement event and you are invited!

Celebrating and recognising the UKs Best Companies to work for and providing a platform for meaningful discussion and debate on employee engagement.

Best Companies Live is a free event, open to all.

2.1 Invitation

Where we have specifically invited you via email, or your employer has shared the registration link, asking you to register. Great News, the likelihood is your organisation has made one of our ‘Best Companies to Work for Lists’.

In registering for the event, you can share in the excitement in the revealing of where your organisation has listed. The Best Companies to Work for Lists include National, Regional and Sector List recognition. Find out where your organisation has listed.

Once registered, you may share details of your attendance across social sites. You may also invite your colleagues and friends.

2.2 Registration

You are only required to submit your email address to register for the event, we recommend using your work or student affiliated email address. Where we recognise your employer domain, we will match your company logo to your virtual lanyard. Once submitted you will receive a unique passcode, to enter the site. Once registered, you may share details of your attendance across social sites. You may also invite your colleagues and friends.

To invite others from the platform, you will need to enter their name and email address. This information will only be used to make contact for inviting them to the event, up until an individual registers for the event.

You will need to use the same details to sign into the events, so please keep them safe.

2.3 My Profile

On the ‘My Profile’ page you are in control of your personal data.

Choose to complete some or all of the suggested fields to complete your virtual attendance pass. We will only use the data you provide with your consent. Where selected, your profile will be visible in the Networking Area, select the relevant checkboxes on whether you want to make your profile and contact details visible to others. To post comments on the wall and chat you are required to include your name. Alternate email is for account recovery.

2.4 Recruitment

Your profile will need to be visible to show that you are hiring or open to work. You can add detail to the job description such as from your Linkedin account or insert a link to your careers page to advertise your vacancies. Please note the ‘hiring’ feature is reserved for past and present customers of Best Companies only.

Recruiters, you may opt to apply your careers email address as an alternative to your main contact emails.

2.5 Best Companies Engagement Community

As a member of our engagement community, you will receive occasional communications from us about future events, community resources, information about our services and how you can get involved in making the ‘World a better workplace’.

2.6 Additional Information

Full details of the conference agenda are on the Best Companies Live landing page. There is no need to choose your Agenda in advance – simply pick the seminars you want to attend on the day. We are also recording each session, to be available after the event.

You can change your mind in attending the conference at any time by emailing [email protected] please use the subject title ‘Best Companies Live’.

Updates and communications of the event will be communicated across social media platforms using the hashtag #BestCompaniesLive

3.0 Contact from Best Companies
  • The Event We may contact you from time to time, in the run up to the Live event, as part of our service provision.
  • Feedback We may select to contact you after the event for your event feedback, participation is optional, this is to help us improve future online events.
  • Marketing You may be selected to receive marketing communications, where it is in our Legitimate Interest to do so or where you have Consented for us to do so. You may opt out or withdraw that consent at any time.
3.1 Sharing information with 3rd parties

We will not sell your data to 3rd party organisations or 3rd party advertisers. Your personal information will only be shared with 3rd parties under the below scenarios.

Organisations used for the services: These are organisations that are required to assist us with delivery of the services. For more information please see ‘7.2 Providing the services’ below.

Organisations you have expressed an interest in: In the networking area there will be the opportunity for you to express an interest in connecting with organisations. Those organisations may be provided with your contact information and the details you have provided on your profile page. This is so they may connect further with you, such as where you are open to work and they are recruiting. Please be aware expressing an interest does not guarantee an organisation will contact you.

You choose to share your contact details: Your lanyard offers the opportunity for individuals to connect with you via Linkedin or directly via email. You are in Control, you choose what to make visible.

We may disclose your Personal Data if required to do so by law in order to (for example) respond to a request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.

4.0 False Information

Please report fake profiles or impersonation issues separately by emailing [email protected] please use the subject title ‘Best Companies Live’ to ensure the quickest resolution. We rely on the integrity of our delegates as per our terms and conditions in providing true and accurate information in their accounts and we do not vet all user-generated content for accuracy. For the avoidance of doubt submitting a notice to us will not necessarily result in the removal of the account or information.

5.0 Your Data, Your Rights

Under UK and EU laws you have certain rights, for this event Best Companies extends these rights to you regardless of the country you reside in. You have a right to be informed of the personal data processed by Best Companies, a right to request for rectification/correction, erasure and to restrict data processing. You also have the right to request a copy of the personal data we hold about you. We will not be conducting any automated decision making or profiling.

We can only identify you via your email address and we can only adhere to your request and provide information where we are holding personal data about you. This can be through you having made contact with us directly and/or having registered for Best Companies Live.

Where personal data is processed for the purposes outlined in this Privacy Notice it is done so on the lawful basis of contractual or consent or in the legitimate interests as per the meaning within the UK Data Protection Act 2018.

In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

To enact your rights, please contact the data protection officer via email [email protected].

To individuals situated in the EU, please contact us directly in the first instance, alternatively Best Companies has instructed Ametros Group as our EU Representative in accordance with Article 27 of the GDPR for EU supervisory authorities and EU citizens. Email: [email protected]

6. Cookies and similar technologies

Like most organisations, we use Cookies. They help us provide our users with a better website experience by enabling us to monitor which pages they find useful and how our site is interacted with. We will ask for your consent to track cookies when you first arrive at our website. You can decline cookies; in which case we will only apply cookies that are necessary for site security and functionality.

Cookies are small text files that are automatically placed on your computer or mobile device when you visit a web site, which are stored by your Internet browser. A cookie in no way gives us access to a user’s computer or any information about them, other than the data they choose to share with us. Most web browsers allow some control over most cookies through the browser settings, including how to see what cookies have been set and how to manage and delete them (visit or

7. How we store your personal data

The Best Companies Live platform is being used to facilitate the conference and video will be provided using a live stream from YouTube. Best Companies is dedicated to protecting all personal data we receive in line with industry standards and best practise. All data is only accessible by authorised personnel and Best Companies employees who are all contractually subject to confidentiality. We take all reasonable steps to protect information we receive from loss, misuse or unauthorised access, disclosure, alteration, and/or destruction. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, and make use of privacy-enhancing technologies such as encryption.

Best Companies is an ISO 27001 and 9001 accredited company.

7.1 How long we retain your personal data

We may retain your Personal Data as long as you are registered to use our services in line with our retention policy. You may close your account at any time by contacting us. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time such as for legal or legitimate and lawful business purposes.

Where an individual has requested us to invite someone else, where that individual does not register, we will delete the information you provided after the event.

7.2 Providing the services

To provide Best Companies Live we use a select number of trusted external service providers. We only transfer information that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process personal data only according to our instructions. These service providers are also known as data processors, who we use for the provision of our services.

They are:

  • Microsoft Limited (Location: UK and EU)
  • Barracuda Networks (Location: UK)
  • MailGun technologies (Location: Germany)
  • DataSend UK (Location: UK)
  • Salesforce (Location: EU)
  • FreshWorks (Location: EU)
7.3 Third-party sites

We also display links and content to other websites that are not owned or controlled by Best Companies such as Vimeo Privacy Notice and YouTube Privacy Notice. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware of when you leave our websites and to read the privacy notices of each website that collects personal information.

7.4 Google

We have implemented Google Analytics for tracking events, location and page hits that assist us in the improvement and optimisation of the analysis of data supplied via the Best Companies Live platform for content enrichment, our marketing activities and lead generation purposes, including Google location API. Please view the Google privacy notice to view any necessary notices or consents for the collection and sharing of the data with Google.

7.5 International Transfer

Best Companies is located in the United Kingdom (UK). Therefore should you reside outside of the UK your data will be transferred to what is considered a 3rd country, which may have different Data Protection laws to the country where you reside. We will ensure appropiate provisions are in place where we have a requirement to transfer data outside of the UK. These include:

  • any countries which, as at 31 December 2020, were covered by a European Commission ‘adequacy decision’
  • use of EU Standard Contractual Clauses (‘SCCs'),
8. Thank you and contact

Thank you for taking the time to read through our privacy notice. We very much hope we have covered off everything. This is really important to us and we always appreciate feedback. In the event we have got it wrong or you would like more information please contact us at [email protected]

Enjoy Best Companies Live!